When someone you love moves into a Coverage Care home, it marks a significant change - not only for them, but for you as well. Families often describe this transition as a mix of relief, worry, sadness, guilt, or even loneliness.
These emotions are completely natural. At Coverage Care, we’re here to support both residents and families every step of the way, helping everyone feel reassured, connected, and cared for.
Helping Your Loved One Settle In
A smooth transition begins with comfort, familiarity, and communication. A few simple steps can make a big difference:
Bring Familiar Comforts
Personal items help transform a new room into a familiar space. Photos, books, ornaments, and soft furnishings can make the environment feel warm and personal. Some homes even allow favourite pieces of furniture - just check with the home manager first.
Stay Involved
Sharing your loved one’s routines, preferences, likes, and dislikes helps our teams deliver truly personalised care. Attending resident and family meetings is a great way to stay connected and informed.
Encourage Connection
Whether it’s a landline, mobile phone, or digital device, staying in touch with family and friends helps residents feel grounded and supported.
What You Can Bring to a Coverage Care Home
Most Coverage Care homes welcome belongings that help residents feel at home. These may include:
- Toiletries and personal care items
- Clothing and footwear (labelled to avoid mix ups)
- Books, music, photos, and keepsakes
- Televisions or small furniture items (depending on home policy)
If you’re unsure, the home manager can guide you on what’s suitable.
When Settling In Takes Time
Adjusting to a new environment can be challenging. If your loved one is struggling:
- Raise concerns early — small issues can often be resolved quickly.
- Support them in communicating with staff if they feel hesitant.
- Share feedback openly — resident comfort and wellbeing are always our priority.
If, after trying, it becomes clear that another home may be a better fit, we’ll support you in exploring options with sensitivity and transparency.
Supporting Yourself Through the Transition
It’s easy to focus entirely on your loved one and overlook your own emotions. Many family members experience guilt, sadness, or uncertainty — and all of these feelings are valid. Staying connected with staff, attending meetings, and seeking advice from organisations such as Care Rights UK can help you navigate this period with confidence.
Our Commitment to Families and Residents
At Coverage Care, our mission is simple:
- Ensure every resident feels safe, supported, and connected.
- Provide families with peace of mind through compassionate, personalised care.
We understand that moving into care is a major life change, and we’re here to make that journey as positive and reassuring as possible.
Quick Checklist for Moving Into a Coverage Care Home
Helping Them Settle In
- Bring familiar items (photos, books, soft furnishings, favourite furniture if allowed)
- Share routines and preferences with staff
- Encourage participation in activities
- Stay connected through visits, calls, or digital tools
What to Bring
- Toiletries and essentials
- Clothing (labelled)
- Personal belongings such as books, music, or a TV
- Optional items like furniture or pets (depending on home policy)
If They’re Struggling
- Raise concerns early
- Support communication with staff
- Use the home’s complaints procedure if needed
- Explore alternative homes if necessary
Supporting Yourself
- Acknowledge your feelings
- Stay involved in care planning
- Speak to staff if you’re worried
- Seek external advice when needed
