Recently, a night shift team member at Coverage Care's Barclay Gardens home in Donnington responded swiftly to a resident who was feeling unwell. Concerned for their health, the staff member called 111 for advice. The shift leader, who was monitoring the situation closely, performed clinical observations and, as the resident's condition worsened, called 999 for immediate assistance.
During the 999 assessment, the call handler inquired whether the resident had access to aspirin. While the shift leader confirmed they did not, she noted that they did have 300mg aspirin kept in case of heart emergencies. Following the guidance of the call handler, the shift leader administered the aspirin promptly.
Thanks to her quick thinking and fast action, having the aspirin in place for heart emergencies and administering it promptly, the resident was able to receive further blood thinning treatment at the hospital. The result was a very positive outcome, with the resident experiencing a rapid recovery.
This situation highlights the importance of preparedness, quick thinking, and the seamless collaboration between staff and emergency services. By being proactive and following the guidance of health professionals, we can ensure the best care and outcomes for our residents.
A great example from the team at Barclay Gardens of being vigilant and prepared, and working collaboratively to provide the best possible care.
