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Bringing up the idea of a care home with someone you love can feel like walking on eggshells. It’s emotional, it’s delicate, and let’s be honest - it’s not a conversation anyone looks forward to. But sometimes, it’s necessary.

If you’re not sure how to start or what to say, here’s a down-to-earth guide to help you through it.

thumb how to talk to a loved one about care home1. Don’t Wait for a Crisis

Try to have the conversation before things get really tough. It’s much easier to talk about options when everyone’s calm and there’s time to think things through. You could say something like:

“I’ve been thinking about how we can make life a bit easier for you. Have you ever thought about what it might be like to live somewhere with a bit more help?”

It’s not about pushing them - just opening the door.

2. Really Listen

This isn’t just about what you think is best. Your loved one might be scared, angry, or just unsure. Let them talk. Ask open questions like:

“What worries you most about the idea?”

And then just… listen. No interrupting. No jumping in with solutions. Just let them feel heard.

Ask open-ended questions like:

  • How have you been feeling about living at home lately?
  • What would make daily life easier or more enjoyable for you?

3. Give them space to express fears, frustrations, or hopes

Acknowledge their emotions

Moving into a care home can feel like a loss of independence.

Validate their feelings: ‘I know this isn’t easy to talk about. It’s ok to feel unsure.

Focus on their well being

Emphasise safety, comfort, and companionship:

  • We want to make sure you’re safe and supported every day
  • There are places where you can have help when you need it – and still enjoy your freedom

Talk About the Positives

Care homes are warm, friendly places with staff to support you to maintain your Independence where you can, provide care and support when needed, they have great food, activities, and people to chat with. You could mention things like:

  • Not having to cook or clean
  • Help always being nearby
  • Making new friends
  • Peace of mind for everyone

Try something like:

“I know you love your independence, but I also want you to feel safe and supported. A care home could give you more freedom in some ways.”

4. Make It a Team Effort

Let them be part of the decision. Look at places together, visit a few, ask questions. It’s their life, after all. The more involved they are, the more in control they’ll feel.

5. Take Your Time

This probably won’t be a one-and-done chat. And that’s okay. Give them time to think, ask questions, and come around to the idea. Be patient. Don’t expect instant agreement, revisit the topic gently over time, especially if circumstances change.     

6. Bring in Backup (If needed)

Sometimes it helps to have a doctor, social worker, hospital discharge team or someone outside the family explain why a care home might be the right move. It can take some of the pressure off you, too.

Example Conversation starter

‘I’ve been thinking about how things have been lately, and I want to make sure you’re getting all the support you deserve. There are some lovely places where people get help with everyday things and still have a lot of independence. Would you be open to exploring that together?’

Final Thoughts

This is a tough conversation, no doubt about it. But it’s also an act of love. You’re looking out for someone who matters deeply to you.

If you approach it with kindness, honesty, and patience, you’ll find a way through it together. This isn’t just a conversation - it’s a journey. Your loved one may need time to process, reflect, and come to terms with the idea. Keep showing love, respect, and reassurance.

You’re not just helping them make a decision - you’re helping them feel safe in it.

Registered Address:

Allison House, Oxon Business Park, Shrewsbury, SY3 5HJ

Registered in England and Wales as a not-for-profit registered society. Registration Number: 28304R

Central Office:

Phone: 01743 283 200

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