A Shropshire care provider is making it easier for elderly people and their families to see first hand the quality of care provided at its homes.
Coverage Care Services, a not-for-profit organisation which operates 14 homes across the county, has launched a new ‘Book a Visit’ feature on its website for people actively looking for residential, nursing, respite, dementia or palliative care.
By filling in a simple form on the newly launched website www.coveragecareservices.co.uk people can request to visit any home in the Coverage Care portfolio, during which they will get to meet home staff and see first-hand the services it offers.
Coverage Care Chief Executive Chris Wall said it was important for anyone considering moving into a care home to pay a visit so that the often difficult and sensitive decision of moving into a care home was the right one taken the right time to meet an individual’s needs.
He said: “Choosing a care home is like choosing any home and it has to feel right and by meeting those who consider coming into one of our care homes our well trained and experienced managers and staff can ensure we offer the appropriate level of support and accommodation to meet a person’s individual needs.
“Our homes have always been open for people to come and have a look around and for people to discuss their care needs with senior members of staff. But the new ‘Book a Visit’ feature on the website now makes it much simpler for people to get in touch with us.
“We would encourage anyone looking for care services in Shropshire to get in touch with us in this way or contacting our care home directly by telephone with the details provided on our newly refreshed website.”
Coverage Care has been providing care services in the county for more than 20 years and each home provides a slightly different mix of services.
It’s largest home Montgomery House in Shrewsbury is a purpose-built home with 90 bedrooms providing nursing care for those living with and without dementia. Lightmoor View in Telford is also a modern, bright home with 75 bedrooms for people needing residential and dementia care support.
Meanwhile Farcroft in Wellington is a smaller 41-bedroom home looking after people with dementia or those requiring palliative care. All three homes currently have some capacity for people looking for a care home.