Coverage Care is committed to providing the highest quality care and support to those who use our services to enable them to achieve personal fulfilment and well being.

• Coverage Care is committed to providing the highest quality of service .
  
• We aim to ensure people who use our services enjoy services that are flexible, responsive and provide maximum opportunity for personal fulfillment.
  
• Have their rights, dignity, individuality and lifestyle choices respected .
  
• Are central to the decisions about the amount, type, and method of delivering services they require.
  

     We expect

• To provide clear information in order that individuals can make informed choice about the service we provide.
  
• To listen and respond to the needs, wishes and aspirations of those who use our services. We want to learn from people's experience of our services.
  
• Our services to be both sensitive and flexible in response to special needs and cultural differences.
  Our services to support individuals within their community and social networks.